Privacy Policy

Last Updated: January 16, 2026

At FL Fort Lauderdale Concrete, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information that you provide directly to us when you request a quote, hire us for a project, or contact us. This includes:

• Your name, address, phone number, and email address
• Property details and project specifications
• Payment information when you hire us for work
• Communications you send to us via email, phone, or contact forms

When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include your IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

• Provide quotes and complete concrete projects
• Communicate with you about your project
• Process payments and maintain financial records
• Send you project updates and important notices
• Improve our services and website experience
• Respond to your questions and support requests
• Comply with legal obligations and resolve disputes

We will never sell your personal information to third parties. We only share your information when necessary to complete your project or as required by law.

Third-Party Services

We may share your information with trusted third-party service providers who help us operate our business. This may include:

• Payment processors to handle credit card transactions
• Email service providers to send project updates
• Accounting software for financial record keeping
• Material suppliers to fulfill project requirements

These third parties are contractually obligated to protect your information and may only use it to provide services on our behalf. They cannot use your information for their own purposes.

Website Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

We use cookies for:

• Keeping you logged in to our quote request system
• Understanding which pages are most popular
• Improving site performance and functionality
• Analyzing traffic patterns to enhance user experience

You can control cookies through your browser settings. Note that disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption for sensitive data, and limit employee access to personal information based on job requirements.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential if you have an account with us.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically maintained for seven years for tax and legal purposes. Contact information may be kept longer if you have an ongoing relationship with us.

If you would like us to delete your information, please contact us. We will honor deletion requests unless we are required to retain the information by law or have a legitimate business need to keep it.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Opt-out: You can unsubscribe from marketing emails at any time

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

Marketing Communications

With your permission, we may send you emails about our services, special offers, or concrete care tips. You can opt out of these marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly.

Please note that even if you opt out of marketing emails, we will still send you important service-related communications about your projects, such as appointment reminders and project updates.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page and post the revised policy on our website. We encourage you to review this policy periodically.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To exercise your CCPA rights, please contact us.

Contact Us About Privacy

If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us: